Understanding The Sun Country Cancellation Policy
So, if you’re thinking about flying with Sun Country Airlines, make sure you understand their cancellation policy. Whether something unexpected happens or you simply want to change your itinerary, understanding the policy can help you avoid additional fees. In this comprehensive guide, we will delve into Sun Country’s cancellation policy to provide you with information on refundable and non-refundable tickets, cancellation fees, the process of canceling a flight, etc. Understanding these key aspects will allow you to make informed decisions when it comes to changing or canceling your Sun Country travel plans.
Sun Country’s Cancellation Policy, Fees, and Refund
The cancellation fees for Sun Country Airlines depend on several factors, including the type of ticket you purchased, the time of cancellation, and the destination. Here are the general cancellation fees:
- Basic Economy: No refunds or changes allowed
- Standard Economy: $50 fee for cancellations made at least 60 days before departure, $100 fee for cancellations made 14-59 days before departure, and no refunds for cancellations made less than 14 days before departure
- First Class: $50 fee for cancellations made at least 60 days before departure, a $100 fee for cancellations made 14-59 days before departure, and no refunds for cancellations made less than 14 days before departure
If you’re eligible for a refund after canceling your Sun Country Airlines reservation, you’ll receive the refund in the original form of payment. In case you made a booking with a credit card, the refund will be processed to the same credit card. If you booked with cash or a check, you’ll receive a refund check in the mail.
Exceptions and Special Cases:
In some cases, Sun Country Airlines may allow passengers to cancel or change their reservations without incurring fees. These exceptions include:
- Death of a passenger or immediate family member
- Military orders
- Illness or injury that prevents travel
To request an exception, you’ll need to provide relevant documentation, such as a death certificate, military orders, or a doctor’s note. For more information, call Sun Country Phone Number at +1-651-905-2737.
Cancellation Protection:
Sun Country Airlines offers a Cancellation Protection option for an additional fee at the time of booking. This option allows passengers to cancel their reservations up to 24 hours before departure for a full refund, minus the cost of the Cancellation Protection and any fare differences.
Travel Insurance:
Another option for passengers who may need to cancel their flights is to purchase travel insurance. Travel insurance can provide reimbursement for flight cancellations due to covered reasons like illness, job loss, or family emergencies. Be sure to review the policy’s terms and conditions before purchasing to understand what is and isn’t covered.
Process For Canceling a Sun Country Airlines Flight
To cancel your Sun Country Airlines flight, you can follow these steps:
- Go to the Sun Country Airlines official website.
- On the homepage, click on the “Manage Booking” tab located at the top of the page.
- In the fields provided, enter your reservation number and the passenger’s last name. Then, click on “Continue” to access your booking.
- If your booking includes multiple flights, select the flight you want to cancel from the list of flights displayed.
- Once you’ve selected the flight you want to cancel, click on the “Cancel Flight” button.
- Before confirming the cancellation, review the fees and refund options to ensure you understand the charges and the amount you’ll receive as a refund.
- After reviewing the fees and refund options, click on “Confirm Cancellation” to proceed with the cancellation.
- Once you’ve completed the cancellation process, you should receive a confirmation email from Sun Country Airlines with details about the cancellation and any applicable refunds.
Note: If your booking is done by a third-party website or travel agency, contact them directly to cancel your flight. Additionally, if you’re canceling a flight that’s part of a vacation package, you may need to contact Sun Country Airlines’ vacation package phone number to cancel your booking. For more details, call Sun Country Representatives at +1-651-905-2737.
Conclusion
Understanding Sun Country Airlines’ cancellation policy can help you make informed decisions and avoid unnecessary fees when canceling your flight. Be sure to review the policy and your options before making any changes to your reservation.
FAQ’s
What is the Sun Country Cancellation Policy?
The Sun Country Cancellation Policy allows customers to cancel their flight and receive a refund or credit, depending on the type of ticket purchased. The policy varies depending on the type of ticket and the time of cancellation.
Can I cancel my Sun Country flight online?
Yes, you can cancel your flight online by logging into your Sun Country account and selecting the “My Trips” tab. From there, you can view your upcoming trips and cancel your flight. If you booked your flight through a third-party website, you will need to contact them directly to cancel.
What are the different types of tickets and their cancellation policies?
Sun Country offers two types of tickets: “refundable” and “non-refundable.” Refundable tickets can be canceled at any time, and a full refund will be issued. Non-refundable tickets can also be canceled, but a credit will be issued for future travel instead of a refund. The amount of the credit will depend on the fare rules and the time of cancellation.
What should I do if my flight is canceled by Sun Country?
If Sun Country cancels your flight, you will be notified via email or phone and given the option to rebook or receive a full refund. If your flight is canceled due to a weather-related issue, Sun Country will do its best to rebook you on the next available flight at no additional cost.